Our mission is to provide immediate, professional responses to consumer enquiries about our products from our adult smokers and to effectively utilise the information they provide to improve product quality.
We aim to:
- Provide adult consumers with immediate, professional responses to their concerns
- Provide quality service to our existing adult consumers
- Utilise consumer feedback on product quality issues in order to manufacture better products
- Utilise consumer feedback to monitor product's date of manufacture, in order to ensure that retailers sell only fresh stock
- Provide information to graduates applying for Management Trainee Programme
If you have any questions about our products or our company, please complete our online enquiry form and one of our representatives will reply to you as soon as possible. Alternatively, you can call us on 1 800 773 306.
British American Tobacco Australia
Locked Bag 6000
Tel: (+) 61 29370 1500
Fax: (+) 61 29370 1188